About Us
Trusted UK retailer — premium sex toys, discreet delivery, expert support.
RaptureWorks is a UK sexual-wellness retailer built on discretion, quality and respect. We started with a clear mission: to make buying sex toys private, safe and genuinely helpful — removing the hassle and uncertainty that too often surrounds this industry.
Our story is about trust. From plain packaging and neutral labels to private billing, everything we do is designed to protect your privacy. We stock body-safe products from trusted brands, keep pricing fair, and offer clear advice and discreet support from our UK team.
Our aim is simple: to be the UK’s most reliable, inclusive and trusted destination for sexual wellness — a place where you can shop confidently, explore openly and know you’re always in safe hands.
Why Shop With RaptureWorks
Discreet delivery & privacy
- Plain, unbranded packaging and neutral labels.
- Private billing as RW ONLINE — no product names on statements.
- Email tracking only; notifications stay neutral.
Fast UK shipping
- Same-day dispatch on weekday orders placed before 14:30 (Mon–Fri).
- Tracked delivery options; weekend orders ship the next working day.
- Delivery information upfront — no surprises at checkout.
Secure payments
- SSL/TLS encrypted checkout with PCI-DSS compliant providers.
- 3-D Secure / SCA supported for added protection.
- We never store full card numbers or CVCs.
Quality & fair pricing
- Body-safe, reliable products from trusted brands.
- Competitive pricing with clear, honest descriptions.
- Simple warranty help and responsive after-sales support.
Inclusive & welcoming
- Products for all bodies, genders and sexualities.
- Plain-English guides; no judgement, no assumptions.
- Support that’s discreet, friendly and human.
We’re here to help
- UK team for quick answers by email, WhatsApp or live chat.
- Clear Help Centre: delivery, payments, returns and privacy.
- Real guidance — never pushy sales.
How We’re Different
- Independent & UK-based: we hold stock locally and ship fast — we’re not a marketplace or faceless dropshipper.
- Discretion built-in: packaging, labels, billing and communications are designed for privacy from the start.
- Curated catalogue: we focus on body-safe, proven products instead of endless clutter.
- Respect first: inclusive language, helpful advice and real customer care.
- Transparent policies: clear delivery options, returns process and warranty support.
Ready to shop with confidence?
Plain parcels, private billing and body-safe products — always.
Shop sex toys
Helpful Guides & Answers
Clear, honest information — no funny business.
- Step-By-Step Guides
- Discreet Service
- UK Support
Click Here For More Information
Find answers fast. Browse step-by-step guides and FAQs.
Contact us. If you can’t find what you need, message us and we’ll reply during support hours.
Returns & refunds. Start a return, check eligibility, and see processing times.
Discreet experience. Plain packaging and private billing descriptors for your peace of mind.
Find answers fast. Browse step-by-step guides and FAQs.
Contact us. If you can’t find what you need, message us and we’ll reply during support hours.
Returns & refunds. Start a return, check eligibility, and see processing times.
Discreet experience. Plain packaging and private billing descriptors for your peace of mind.
For full company & contact details, see our Contact Us Information.