Help Centre
All the answers you need, in one place
here to help
Welcome to RaptureWorks Help Centre — your one place for all answers. From delivery and returns to sizing and product care, you’ll find everything you need to shop with confidence. If you can’t find what you’re looking for, our team is always here to help.
FAQs
Our Help Centre brings all support topics into one place — delivery, returns, discreet packaging, sizing, care and more.
Use our Contact Us page or live chat (when available). We reply to most messages within 24 hours (Mon–Sat).
Yes. Every page is written and regularly updated by RaptureWorks. We avoid generic boilerplate and focus on the details our customers actually ask.
Browse the tiles above — most customers start with Delivery Information or Returns & Refunds. If you’re shopping for lingerie or clothing, the Size & Fit Guides are a good place to begin.
Need something else?
Explore our most popular collections — delivered discreetly to your door.
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How can we help?
Fast answers, discreet service, and easy returns.
- Discreet billing & packaging
- Returns made easy
- UK support
Click Here For More Information
Find answers fast. Browse step-by-step guides and FAQs.
Contact us. If you can’t find what you need, message us and we’ll reply during support hours.
Returns & refunds. Start a return, check eligibility, and see processing times.
Discreet experience. Plain packaging and private billing descriptors for your peace of mind.
Find answers fast. Browse step-by-step guides and FAQs.
Contact us. If you can’t find what you need, message us and we’ll reply during support hours.
Returns & refunds. Start a return, check eligibility, and see processing times.
Discreet experience. Plain packaging and private billing descriptors for your peace of mind.