Terms & Conditions
The rules that apply when shopping with RaptureWorks.
These Terms & Conditions explain the agreement between you and RaptureWorks when using our site or buying from us. They should be read alongside our Delivery, Returns, Privacy, and Cookies policies. By placing an order, you agree to these terms.
Key Points at a Glance
Eligibility
- You must be 18+ to use our site and buy products.
Orders & Payment
- Orders are accepted once confirmed by email.
- Prices shown in GBP (£) incl. VAT where applicable.
- Payment is required in full before dispatch.
Delivery
- Dispatch: Mon–Fri only (no weekends or UK bank holidays).
- See Delivery Information for services, times & charges.
Returns & Refunds
- Returns Policy applies to all purchases.
- For hygiene reasons, some items can’t be returned if opened.
International Orders
- Customs duties and local taxes are the buyer’s responsibility.
- Customs/local postal delays are outside our control.
Product Information
- Descriptions and images are provided in good faith.
- Sizes are approximate; colours may vary by screen.
Privacy
- Your data is processed under our Privacy Policy and Cookies Policy.
Liability
- We’re not liable for losses outside our reasonable control.
- Liability is limited to the value of your order.
- Your UK statutory rights remain unaffected.
Governing Law
- These Terms are governed by the laws of England & Wales.
Full terms
Click here for full Terms & Conditions
Need more details?
See our Delivery, Returns, Privacy and Cookies policies for full information.
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Find answers fast. Browse step-by-step guides and FAQs.
Contact us. If you can’t find what you need, message us and we’ll reply during support hours.
Returns & refunds. Start a return, check eligibility, and see processing times.
Discreet experience. Plain packaging and private billing descriptors for your peace of mind.
Terms & Conditions · Returns & Refunds · Discreet Experience
Find answers fast. Browse step-by-step guides and FAQs.
Contact us. If you can’t find what you need, message us and we’ll reply during support hours.
Returns & refunds. Start a return, check eligibility, and see processing times.
Discreet experience. Plain packaging and private billing descriptors for your peace of mind.
Terms & Conditions · Returns & Refunds · Discreet Experience